Privacy and Trading Policy for Giga-Markets.com

Welcome to Giga-Markets! This Privacy and Trading Policy outlines the terms and conditions under which you, as a user, can access and use the Giga-Markets platform. By registering and engaging in trading activities, you acknowledge that you have read, understood, and agree to comply with the terms set forth below. If you do not agree with any part of this policy, please refrain from using the platform.

Giga-Markets.net ("Giga-Markets" or "GM") operates as a wholly owned subsidiary of SIG North Trading, ULC, a company incorporated under the laws of British Columbia, Canada. The legal name of the parent company is SIG North Trading, ULC, which was established on February 28, 2020, and is registered with BC Registry Services under entity ID BC1242391. The registered legal address of SIG North Trading, ULC is Suite 1700, Park Place, 666 Burrard Street, Vancouver, British Columbia, V6C 2X8, Canada.

SIG North Trading, ULC is a registered investment dealer and is a member of the Canadian Investment Regulatory Organization (CIRO). Additionally, it is a member of the Canadian Investor Protection Fund (CIPF). However, it's important to note that the benefits of CIPF membership apply solely to the activities conducted by SIG North Trading, ULC. Giga-Markets is not a member of CIRO or CIPF, and therefore, investor protection through CIPF does not extend to Giga-Markets' activities.

While SIG North Trading, ULC is traditionally known for its conservative and structured trading strategies aimed at experienced investors, Giga-Markets is designed to be more accessible and user-friendly, especially for beginners and individuals interested in cryptocurrency and digital asset trading. Giga-Markets aims to simplify the investment process and introduce modern financial instruments through a technology-driven, crypto-oriented platform.

SIG North Trading, ULC provides administrative, trade execution, custodial, and reporting services to clients of Giga-Markets. In turn, Giga-Markets acts as a registered Portfolio Manager, Investment Fund Manager, and Exempt Market Dealer, and is fully responsible for managing your investment account and portfolios, including issuing trade instructions to SIG North Trading, ULC.

The Giga-Markets Portfolios® service is provided exclusively by Giga-Markets, reflecting its focus on innovation, accessibility, and dynamic portfolio management.

Privacy policy

1. Information We Collect

We collect various types of information to provide our services and improve your trading experience. The information we collect may include:

  • Personal Information: Name, address, email, phone number, date of birth, and other personal details necessary for identity verification and account creation.
  • Financial Information: Payment methods, bank account details, transaction history, and trading activity.
  • Device and Usage Information: IP address, browser type, operating system, and other information regarding how you interact with our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, manage, and improve our trading services.
  • To process transactions and provide customer support.
  • To verify your identity, prevent fraud, and comply with regulations.
  • To send important updates and notifications related to your account.
  • To comply with legal requirements and protect the integrity of our platform.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers and partners assisting in our operations, such as payment processors and IT support.
  • Legal and regulatory authorities, as required by law.
  • Third-party providers for specific services (e.g., payment processing), who are required to maintain confidentiality.

4. Security and Data Retention

We implement robust security measures to protect your personal and financial information. However, no system can be entirely secure, and we cannot guarantee complete protection.

We retain your information for as long as necessary to provide our services and comply with legal obligations. Once no longer needed, we will securely delete or anonymize your information.

5. Cookies and Tracking Technologies

We use cookies to enhance your user experience and analyze website performance. You can manage cookie preferences through your browser settings, though disabling cookies may impact certain website features.

6. Your Rights

You have the right to:

  • Access and correct your personal information.
  • Request deletion of your data, subject to certain exceptions.
  • Object to or restrict the processing of your personal data.

To exercise these rights or for any inquiries, please contact us at support@giga-markets.net .

Trading Policy

7. Account Registration and User Verification

To start trading on Giga-Markets, users must complete the registration process by providing accurate and up-to-date information. As part of this, we may request additional identification documents to verify your account and ensure platform security.

8. Trading Risk Acknowledgment

Trading in financial instruments such as stocks, commodities, forex, and cryptocurrencies carries substantial risk. There is a possibility of both gains and losses, and you acknowledge that Giga-Markets does not guarantee profits. You are solely responsible for your trading decisions and any financial losses.

9. Financial Instruments Available for Trading

Giga-Markets offers a range of financial instruments, including equities, forex, commodities, options, and cryptocurrencies. You should fully understand each product's characteristics and risks before trading.

10. Deposits, Withdrawals, and Funding

To trade, you must deposit funds into your Giga-Markets account. We accept various payment methods, each with its own fees and processing times. You are responsible for ensuring that all transactions are made through secure and authorized channels.

11. Confidentiality and Security

We are committed to protecting your privacy and ensuring the security of your personal and financial information. You must also take measures to protect your account, such as using strong passwords and reporting any unauthorized access.

12. Trading Behavior

Users must engage in fair and ethical trading. Market manipulation and fraudulent activities are prohibited, and violations may result in account suspension or termination.

13. Taxes and Legal Compliance

You are responsible for understanding and complying with tax obligations related to your trading. Giga-Markets does not provide tax advice, and we encourage you to seek independent financial or legal counsel.

14. Third-Party Providers

We work with third-party providers for services like payment processing and data analytics. However, Giga-Markets is not responsible for any third-party services and encourages users to conduct independent research.

15. Limitation of Liability

Giga-Markets is not liable for any financial losses or damages arising from the use of our platform or third-party services. We do not guarantee the accuracy of the information on the platform.

16. Modifications to the Trading Policy

We may update this policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continuing to use the platform after changes signifies your acceptance of the revised policy.

17. Dispute Resolution

For any disputes, we encourage you to contact our support team. If the issue cannot be resolved amicably, it may need to be addressed through legal channels in the relevant jurisdiction.

18. Termination of Account

Giga-Markets reserves the right to suspend or terminate your account if you violate this policy or engage in fraudulent activities. Any remaining account balance will be refunded according to our withdrawal policies.

19. Risk Disclosure

Trading involves significant risk. You could lose part or all of your investment, and it is essential to trade responsibly. Only trade with funds you can afford to lose.